[FAQ000190]The error "It is not possible to register because the currently used IP address is not specified. Please check the set IP address." appears

Q

I have set the global IP address in "IP address restrictions" in the "System" tab of the administration page, but the following error occurs.

"It is not possible to register because the currently used IP address is not specified. Please check the set IP address."

A

This error occurs when you have not set the IP address that is being used for the current login.

Don’t forget to set the IP address of the system administrator who is currently using the connection.

Contact your network administrator or provider to find out what IP address you are using.