[FAQ000061]When I try to login to CELF, an HttpException error appears

Q

After installing CELF, the following error occured and I could not log in.

An unexpected status 503 occured while opening

Error: HttpException: "https://safe.menlosecurity.com/https://cloud.celf.jp:443/celf/start.dcurl".

A

It is possible that access to the CELF server is restricted on the network you are using.

We would appreciate it if you could consult with infrastructure administrators who are in charge of network operations.